FAQs

FAQs ✨

What are Little Earring Company earrings made from?

All of our earrings are made from sterling silver — no fillers, no mystery metals 🤍
You can explore our full range of sterling silver earrings.

Are your earrings suitable for sensitive ears?

Yes 💅
Sterling silver is generally a great choice for sensitive ears, which is why we use it across our entire collection.
If you’d like to learn more, check out our guide on sterling silver earrings for sensitive ears.

How do I take care of my earrings?

A little care goes a long way ✨
We recommend:

• Storing your earrings somewhere dry

• Avoiding water, perfumes, lotions, and sprays

• Gently wiping them with a soft cloth after wear

For extra tips, visit our sterling silver jewellery care guide.

Where do you ship?

We currently ship within UK only.
International shipping isn’t available right now — but it’s on our radar 👀
Full details can be found on our shipping & dispatch information page.

How long will my order take to be dispatched?

Orders are usually processed quickly, but during busy periods, dispatch may take up to 10 working days.
You’ll receive tracking details once your order is on the way.
For full info, see our shipping policy.

Can I change or cancel my order?

If you need to make a change, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to make changes — but we’ll always try our best 💬
Head to our Contact page to get in touch.

What’s your return policy?

We want you to love your Little Earring Company pieces 🤍
For hygiene reasons, worn earrings can’t be returned, unless they’re faulty.
You can read the full details in our returns policy.

What if my earrings arrive damaged or faulty?

Definitely not the experience we want 😭
If something isn’t right, contact us with your order number and photos and we’ll sort it ASAP via our Contact page.

Still browsing? Explore our best-selling sterling silver earrings or learn more about Why I started Little Earring Company.